Each buyer online store myboho.com.ua has the option to return the paid and received goods in line up to 14 days after receipt of goods at the post office, if:

You received not the product you ordered;
You received defective goods with damage;
Goods bought on sales are not subject to return and exchange.

Return procedure:

  • Write a letter to our email address service@underwonder.com with the title RETURN;
  • Include at least 3 photos of the product, which clearly show the damages and defects;
  • Describe in detail what the fault is;
  • Attach a screenshot of the payment;
  • Provide details for a refund;

If your claim passes moderation, we will contact you by email with further instructions.

We will take care of the costs of the return of defective goods.